Why is Lotus Sametime a Good Choice

This page contains a list of some the of the reasons that Lotus Instant Messaging and Lotus Web Conferencing could be a good choice for your organization.

This article was adapted from information sent to GreyDuck Technology by IBM/Lotus.

• Lotus Sametime is used by 60 percent of the Fortune Global 100 companies.
• Lotus Sametime is used by 8 out of the top 10 worldwide commercial banks, 6 out of the top 10 worldwide automobile manufacturers, 4 out of the top 5 worldwide diversified financial institutions and 5 out of the top 10 U.S. pharmaceutical companies.
• Lotus Sametime is the leader in instant messaging with nearly 35 percent market share and over eight million corporate users.
• According to IDC, Sametime is the market leader in Web conferencing, growing twice as fast as Centra and three times as fast as WebEx.
• According to a recent report by Osterman Research, Inc., 66 percent of organizations that have established an official corporate instant messaging standard have adopted Lotus Sametime. Among large organizations, Lotus Sametime has garnered 83 percent market share among companies that have standardized on an IM platform.
• At IBM there are 250,000 self registered voluntary Lotus Sametime users and 80,000 concurrent Sametime users at any given time. IBMers send just under three million instant messages per business day.
• Since the March 2002 report by Osterman Research, Inc., Lotus Sametime has seen its adoption rate among all organizations go up from 26% to 30%.
• IBM saves approximately $4 million per month by holding 8,000 e-meetings per month.
• In a recent study conducted by Osterman Research, 29.5% of organizations surveyed have implemented Lotus Sametime, or plan to implement Lotus Sametime for business use. Of companies with 1,000 employees or more, this percentage jumps to 38.8%. ("Survey on Messaging Issues," June 2003)
• As of last year, only about 20 percent of all instant messenger accounts belonged to business users. By 2004, the percentage is expected to increase to 50 percent.
• Gartner calls IM "the sleeping giant of the Internet" and predicts that by next year employees at 70 percent of all companies will use IM for business or personal communication; and by 2005, IM will surpass e-mail as the primary online communications tool.
• Instant messaging will likely off-load some e-mail traffic; the Radicati Group estimates there will be 349 million active corporate IM accounts by the end of 2007. (The Radicati Group, Inc., 6/03)
• Only about one quarter of all companies have standardized on a common corporate instant messaging platform, though seven in 10 are using some form of IM. (The Radicati Group, Inc., 6/03)
• Some 67% of the companies currently using enterprise IM worldwide are in North America. (The Radicati Group, Inc., 6/03)